Customer Success Recruiters

We connect senior, executive, and mid-level professionals with cutting-edge Customer Success jobs. 

Looking for your next adventure?

We recruit for some of the most exciting customer success jobs in the market. Let’s discuss your next move!

The problem

The Customer Success hiring Challenge

Finding high-performing Customer Success talent can be a challenge given both the sales and technical domain knowledge required.

At the same time, finding candidates with scarce language skills can make things even more complex.

Our forencisc approach to sourcing and assessing candidates ensures that we can help you meet your account management recruitment targets at speed, whilst avoiding costly hiring mistakes.

THE SOLUTION

Gigstart's Recruitment solution

Gigstart is a specialist Customer Success executive search and recruitment agency, based in London with experience recruiting across the UK, Europe and North America. 

As former sales professionals and leaders, we bring real, in-field experience to help our clients make the right hiring decisions, first time. 

We realise this isn’t the standard approach, and we hop it can raise the bar for the sector.

OUR RESULTS

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Of  our business is via repeat clients or recommendations (our clients trust us)

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Of our searches results in successful appointments (we get results)

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Of the candidates we secure are promoted within 12 months (We transform businesses)

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Of our placements are from underrepresented backgrounds (Diversity is a core part of our process)

Partners who trust Us

Frequently Asked Questions

How do you source the best Customer Success talent?

We are constantly searching for the best talent in the market through a variety of different channels including proactive headhunting, referrals, job boards and events. We also run our newsletter – Talent Agnostic – which is distributed across our different media channels that have a cumulative reach of 17k followers.

What Differentiates Gigstart from other Customer Success recruitment agencies?

Unlike other Customer Success and GTM recruitment agencies, all of our recruiters have worked in the industry. This give us a unique understanding of the challenges and skills required to be successful in the role.

Additionally, our talent solutions, have been designed to be more flexible and cost-effective than existing solutions; helping you save up to 50% on agency fees when making multiple hires.

It typically takes us between 4-6 weeks to fill a senior or niche position; but this can be as low as 15 days for more junior individual contributor positions.
At the outset of each search, we set out clear deliverables for each stage of the recruitment process, including weekly catchups, so that you can be confident that we will make the hire on time.
What Geographic Locations does Gigstart Recruit In?

Over the past year we have conducted searches across the following citifies: London, Dublin, Amsterdam, Munich, Paris, Milan, Madrid, Barcelona, Luxembourg, Brighton, Basingstoke, New York, Sao Paulo, Mexico City, Bogota.

Our Customer Success Recruitment team

Finbar Dalton

MD, SALES & MARKETING

Finbar is responsible for leading all of our executive and senior level Customer Success searches. Prior to starting Gigstart he was an Enterprise Sales Executive at Sumo Logic, launching their presence in EMEA, and an Analyst at Goldman Sachs within their Global Securities Division in London. 

Abraham Bolooki

MD, Sales & Marketing

Abraham is responsible for all of our mid level individual contributor Customer Success searches. Prior to Gigstart, Abraham was a Sales Operations Lead at a leading trading platform and an Analyst at Goldman Sachs within their Global Securities division in London.

Would you like to discuss Customer Success jobs?

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